Sitemap

What model of Sony TV do you have?

If you have a Sony TV that is manufactured after 2007, there is a good chance that it has a firmware update available that will fix the restarting issue. If you do not have a model manufactured after 2007, or if your TV does not have an available firmware update, then there may be another solution for fixing the restarting issue.

When did you first start experiencing this issue?

I first started experiencing this issue about a year ago. It would randomly restart my tv. Sometimes it would just turn off for no reason, other times it would just restart on its own. I had to reset the tv multiple times and it was really frustrating.

Have you tried unplugging the TV and plugging it back in?

If you're experiencing problems with your Sony TV restarting, one potential solution is to try unplugging it and plugging it back in. If that doesn't work, you can try resetting the TV by pressing and holding the power button for about 10 seconds. If those solutions don't work, there may be a problem with the TV's circuitry or power supply. In that case, you'll need to take it into a service center for repairs.

What happens when you try to power on the TV?

When you try to power on the TV, there are a few things that can happen. If the TV was turned off when it stopped working, it will need to be reset by pressing and holding the power button for 10 seconds. If the TV was turned off due to an error message, it may need to be reset by pressing and holding the power button for 30 seconds while turning it on again. In either case, if the TV still does not work after trying these steps, it may need to be replaced.

Is there a particular point during startup where the problem occurs?

There is no one specific point during startup where the problem occurs, but it typically occurs around the time when the TV is trying to connect to the network. If you are experiencing this issue, there are a few things that you can try to troubleshoot and fix it:

- Make sure that your TV is connected to an adequate network connection. If you are using a wired connection, make sure that your cable or DSL modem is working properly. If you are using a wireless connection, make sure that your router is functioning properly and that your TV has been able to connect to the network successfully in the past.

- Try restarting your TV by pressing the power button for about 10 seconds. This should reset all of its settings and hopefully resolve any connectivity issues.

- If none of these solutions work, then you may need to take your TV into service for repair or replacement.

Can you access the menu/settings on your TV?

If you are experiencing problems with your Sony TV restarting, there are a few things you can try to troubleshoot the issue. First, make sure that all of your cables and connections are secure. Next, check to see if there is anything blocking the flow of electricity to your TV. Finally, try accessing the menu or settings on your TV by pressing the buttons on the front panel or using the remote control. If these steps do not resolve the problem, please contact Sony for further assistance.

Have you tried resetting the television to factory settings?

If you're experiencing issues with your Sony TV restarting, resetting it to factory settings may help. This process will erase all user data and restore the television to its original condition. Before doing this, make sure that you have a backup of your current programming and configuration files. To reset your TV:

  1. Turn off the television by pressing the power button on the back or unplugging it from an electrical outlet.
  2. Press and hold down the MENU button for about five seconds until the "MENU" screen appears. Use the arrow buttons to select "Settings," then use the cursor buttons to highlight "Reset." Press OK to confirm. The TV will reboot automatically. After resetting your TV, be sure to reconfigure all of your settings (such as input sources, picture settings, etc.) before using it again. If you still experience problems with your Sony TV restarting, please consult a technician for further assistance.

Are there any error codes or messages being displayed on the screen?

If you are experiencing a problem with your Sony TV, there are a few things to check. First, make sure that the power is turned on and connected to an outlet. If the TV is still not working, try resetting it by pressing and holding the power button for 10 seconds until the TV turns off and then back on. If all of these steps fail to resolve the issue, you may need to take it in for repair or replacement. In some cases, Sony TVs may restart automatically if there is an error code displayed on the screen. To find out what code is being displayed, press the MENU button and select “TV SETUP” from the menu. From here, you can view information about your TV’s current status including error codes and messages.

Have you checked for software/firmware updates for your television?

Yes, I have updated the software and firmware on my television.

No, I have not checked for software or firmware updates for my television.

Have you contacted Sony support about this issue?

If you have contacted Sony support about this issue, please provide the following information:

-What specific problem did you experience with your TV?

-Did Sony support solve the problem? If not, what steps did they recommend that you take?

-Did you follow their instructions to the letter?

-What other problems or issues have you experienced with your TV in the past? These could be related to this one or not, but they may help Sony support diagnose and/or solve your current issue.

If you have not contacted Sony support about this issue, please continue reading for some tips on how to troubleshoot and fix your TV restarting problem.

When my Sony Bravia KDL40W800A started restarting itself every few minutes I decided it was time to contact customer service. After a few minutes on hold I spoke with a representative who said that he would need some information from me before he could do anything. He asked for my model number, serial number, and date of purchase which I provided him. He then told me that he would need to send out an engineer to look at my TV and that it might take up to two weeks for them to get back to me. After giving him all of the requested information he told me that there wasn't anything that he could do for me and hung up on me! Needless to say I'm pretty disappointed with Sony's customer service so far.

Have you tried troubleshooting with another HDMI cable or input device?

If you are experiencing issues with your Sony TV restarting, there are a few things that you can try. First, make sure that the HDMI cable is properly connected to both the TV and your device. If you're using an older TV, it may not have HDMI 2.0 or 3.0 support, so you may need to use a different cable. Additionally, if you're using an input device other than the Sony TV's built-in remote control (like a game console), make sure that it's compatible with the TV and has been tested on this particular model of TV. If all of these troubleshooting steps fail to resolve the issue, then it might be time for you to consider replacing your Sony TV.

Are there any other symptoms occurring with your television aside from restarting itself repeatedly?

If you are experiencing other symptoms with your television besides restarting repeatedly, it is best to consult a technician. Some common symptoms that could indicate a more serious issue with your television include: blue screen of death, black screens, no picture or sound, and freezing. If any of these issues occur, it is important to take action as soon as possible in order to prevent further damage. In addition to consulting a technician, you may also want to try resetting your television's settings. This can be done by going into the menu and selecting "reset." After resetting your television's settings, make sure to test them out before returning home so that you are sure everything is working properly. Finally, if restarting your television continues to be an issue for you, it may be worth considering purchasing a new one. There are many different models available on the market today and finding one that meets your needs should not be difficult.

Do you have any other electronic devices connected to your TV that could be causing this problem (e.g., Blu-ray player, game console, etc.)?

If you are experiencing problems with your Sony TV restarting, it is likely that there are other electronic devices connected to it (e.g., Blu-ray player, game console) that are causing the problem. First, try disconnecting any other electronic devices from your TV and see if the problem persists. If not, then it may be necessary to take your TV in for service.